Chipotle
Reviews and Complaints
No refund when said I was getting one
Preferred solution: Full refund
Complained
After having just visited the Chipotle in Rosemount Minnesota I found out that you can only order online and not in person because of some sort of system failure quote our system is down she said and you can order only order online so I had to go to my app and of course I had to update my app I don't know why the app has to be updated every month but that's kind of bizarre and eventually I was able to order my food and then I waited and even though it was ready and made I had to wait another four or five minutes because my pickup time was 2:20 and when was 216 and product was completed they wouldn't give it to me yet so I could leave the restaurant I suggest that if your system is down that through the app all customers are made aware of this pi
Preferred solution: Also I have found that when I order online I get a lot of rice but no meat almost no meat
My app was hacked
User's recommendation: Not to use their app
Great worker
User's recommendation: Please Company hire more people like James at Richmond Indiana Chipotle
Not getting my rewards with app
- Normally food is good and delivered on time
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Midlothian, VirginiaMy chicken was burnt and the taste distroyed the whole burrito
Preferred solution: Full refund
Question about large order
Refused Service
Preferred solution: Apology
User's recommendation: That this employee be let go.
Complaint about the male manger with glasses
User's recommendation: WELL...IM NEVER GOING BACK...NEVER
Not accepting app orders
- Customer service
Preferred solution: Whatever
Refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Duluth, MinnesotaUnable to order online for three straight weeks
Preferred solution: Service like they used to?
Racial discrimination
- Used to be great place
- Terrible food
- Terrible customer service
Preferred solution: They need new management because I’m posting this on all socials medias until he’s fired.
User's recommendation: Do not eat at this restaurant
Did not fill order correctly / MGR is didn't give a ***
Complaint
Preferred solution: Apology
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So you're complaining about something that didn't cost you anything... Got it (Don't say you paid for the food, you would have done that anyway)