Product: Chipotle Customer Care Clear all filters (0 of 42 reviews match)
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I ordered chipotle chicken bowl and when I went to the counter to pay. Your systems were down and they asked me if I have cash. I don’t have cash. I only have credit card and US dollars She refused to give me the food and put it in the trash. This is very bad ....
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5.0
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Chipotle Customer Care
#1351136
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I have waited 25 minutes to order my food when they were cooking and making other orders from online completely ignored me very unpleasant and also the register girl forgot to give me my change that's $3 very unexperienced also the manager was not pleasant at all when...
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JellyDoll
JellyDoll

If you needed food that badly, why not go home and make a sandwich? Or pack a snack in your bag/briefcase? It's not Chipotle's job to tend to your medical needs. Maybe the gir...

2.0
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Chipotle Customer Care
#1305279
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We have had several bad customers service experience with this same Chipotle location. 1. About 6 months ago, me and my husband went to chipotle and were waiting in line and on this particular day it was very busy. Once we got to order food I got mine started but when...
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Chipotle Customer Care
#1282193
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Chipotle - Customer service complaint

Employee forgot to put one of the bowls in the bag. I went all the way home, went inside and found that it was missing. I had to drive all the way back. When i got there one of the employees said it was my fault and that i forgot the bag. This is unacceptable. I go to chipotle at least 4 times a week, a long time paying customer. I am very disappointed.
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Chipotle Customer Care
#1281159
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I went to the chipotle located 5065 W 119th street overland park KS there a lady that complete the food and does not look @ you when your trying to tell her how you want your burrito made she just look right over you shoulder, !!! I have complained twice at this...
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1.2
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Chipotle Customer Care
#1262641
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Chipotle - Judgement

I ordered chicken, cheese and queso burrito in the Warminster, PA location. 2 employees openly judged me and laughed. The whole incident was offensive and unacceptable. The 2 employees were a female standing about 5’10” with red hair and lots of forearm hair. The other employee was about the same hight but maybe slightly smaller with a dark beard.
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Chipotle Customer Care
#1252031
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Being a loyal Chipotle restaurant goer there was no reason as to why Destiny would refuse to serve me...it made no sense. I even saw her coworker that had to help me, ask her why she didn’t serve me and she just chuckled. I felt personally offended by her actions,...
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Chipotle Customer Care
#1251136
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I just wanted to be home so I can feed my children at a distant hour. After today, I feel that because I underappreciated and we are all underpaid, I don't think I need to buy from Chipotle again. I still think I should get the discount that I deserve. I think the...
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Anonymous
ThatIsAll1985

"I just wanted to be home so I can feed my children at a distant hour." And you're a teacher? I weep for your students.

2.4
Product
Chipotle Customer Care
#1251068
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Chipotle - Customer Care Review

They charged me on teacher appericate day just to get a free bowl
Product
Chipotle Customer Care
#1250951
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Chipotle make it very difficult to make a phone complaint. I try to use other chipotle stores but sometimes I’m unable to with my schedule. I NEVER have the issues at other stores that I have at this one. It’s my fault for breaking my boycott of this store and giving...
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Chipotle Customer Care
#1248305
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