Product: Chipotle Customer Care Clear all filters (23 of 23 reviews match)
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I have been going to the Chipotle Restaurant in Tustin since they opened. But lately, I am dissatisfied with their service. I had to wait too long while my food was getting cold, and the food preparers were giving more attention to customers with bigger orders. I had...
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2.0
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Chipotle Customer Care
#1118435
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Went in at the chipotle in Florissant mo on HWY67 today I was the only one in there I told the server what I wanted he turned his back on me and started filling bags with taco shells I stood there for about 5 minutes there were 5 other workers there and they all...
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Anonymous
Anonymous

Sad is people like you that play the race card!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1.0
Product
Chipotle Customer Care
#1105260
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Chipotle - Customer Care Review
The worse place to go. Food is cold portions are little.. crew members are rude as ***.. also chipotle customer service representative is very unprofessional... they don't even try to help you. The location that I went GM is very discriminnated towards the color ppl..
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1.0
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Chipotle Customer Care
#1028157
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Chipotle Customer Care Review

#909366
1.5
Details
Just walked into the chipotle's Cortez road in Bradenton, we ordered 2 salads, went to pay and asked for 4 dressings. Only had 1 left, I asked can you make some more and the reply was "we are not allowed to make any until 7pm, the time was 630. This is unacceptable and we asked for a refund and left. This is the fourth time this has happened at this location. We will not go back Fishroy3@msn.com
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Chipotle - Simple Review #1469209965
1/1

Chipotle Customer Care Review

#886828
1.0
Details
mi esposo y yo queriamos un burrito bowl *** extra pollo , solo era una Orden y me cobraron x dos , la cajera fue muy rude conmigo y mi esposo la verdad no comere de chipotle mas no tienen buen servicio al cliente
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Chipotle Customer Care Review

#859687
Chipotle on 23 north Lewis center is biased. There is this one kid who does not like anybody else other than whites. He is rude and disrespectful. He doesn't like it if we dine in, he specifically tells us to carry out even if there are many empty chairs.
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Chipotle Customer Care Review

#839287
2.2
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Have been loyal customers even through the recent challenges. However, Falls church va and frederick md locations servings portion sizes less than company specifications. Not happy about this and have questioned at the store at timr of service. For the price we feel ripped off.
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Raytown mo chipotle has to be the worst. Customer service sucks and employees are rude and extremely stingy. They only want to give a half if that scoop of rice and when you ask for more they become rude about it. Then if you ask for double meat they only try to give...
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1.0
Product
Chipotle Customer Care
#1013447
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Today my daughter and I went to the chipotle in Capitol Heights, MD. The service was bad and to top it off, the chicken was freezing cold. That is the second time that I got a bowl from there and the meat was cold, the service was bad, and I didn't even complain the...
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Anonymous
Bklyn 1

This COMPANY AND FOOOD SUCKS - THREW UP TWELVE HOURS JUST TO GET THIS *** OUT OF ME

Anonymous
Anonymous

Chipotle uses a measuring cup for portion control. I don't know what the measurements are because I do not work there. I do know more and more people are complaining about the...

1.6
Product
Chipotle Customer Care
I didn't like
  • Bad service
  • Bad service and skimmy on the meat
#1012947
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Hello my name is Crystal and I had a really bad experience at the Chipotle in Warner Center California. So I came in side the store around 10:40am and the lady ( I believe her name is Yolanda-short,skinny, kindda Philipina looking with glasses) gave me a bad attitude....
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3.2
Product
Chipotle Customer Care
I liked
  • Cashier costumer service only
  • Food
  • Price
I didn't like
  • Rude employees
  • Line costumer service
#1012029
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Today at 12:22 I bought lunch at the Chipotle store #1312, and like previous times, there is always a problem with not receiving the appropriate portion of rice or meat and when you ask for a little more we`re always told that its a dollar more and we are given...
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Anonymous
Anonymous

Portion sizes are measured out. They cannot give you more than what is the Corporate standard for portion size, without charging you.

Anonymous
MakeMyDay2016

Here is an idea get a job so that you can pay for the extra. They give everyone the same. If you are that desperate for food go to a soup kitchen.

3.0
Product
Chipotle Customer Care
I didn't like
  • Small portion sizes
#1011426
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I went to the Niagara falls Chipotle on Military Road and as I'm waiting to be serviced the African American Women who was preparing others food was Awesome!!! Great smile,and she stood out more then the shorter one because of her smile and attitude!!! The shorter...
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4.9
Product
Chipotle Customer Care
#1010485
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I went in to Chipotle on 1-17-17 to get dinner after a school event at my sons school. This was the Santa Clara Ca. River mark plaza location. I went in with a child that wanted her diaper changed. When I went in to change my daughter there was no changing table. I...
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Anonymous
Anonymous

How could a civilized person even consider changing a diaper at the table where other customers must eat? What a sick society we live in.

2.2
Product
Chipotle Customer Care
#993041
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The simple fact that there is about 3 inches of ice RIGHT out in front of the store right now is ridiculous!!! I have children and this location should NOT be open if you can't take care of the safety hazard outside the store!!!
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Anonymous
Anonymous

I have a better question, why are you taking your children out on the roads when there are three inches of ice in places? Sounds to me like you're the one endangering them, no...

1.0
Product
Chipotle Customer Care
#987774
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