Contact Chipotle Customer Service
Chipotle Phone Numbers and Emails
Toll-Free Number:
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(833) 506-0473Opt-out
Customer Service:
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(303) 595-4000Web Site Security
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(239) 458-3944
Chipotle Emails:
Contact Information
Chipotle Website:
Chipotle Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact Numbers:
Delivery: 1-800-Chipotle
How Good is Chipotle's Customer Service?
Summary of Chipotle Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chipotle?
Refund Question:
- “Refund”
- “Refund for wrong order”
- “Refund money”
Product/ Service Question:
- “Food”
- “Complaint about food”
- “Food issues”
Staff Question:
- “Very nasty rude employee”
- “Terrible customer service”
- “Poor customer service”
Payments and Charges Question:
- “Got charged twice for a mobile order but didn't go through”
- “Overcharged”
- “Charged with food that I never received”
Shipping and Delivery Question:
- “Problem with local restaurant to get my order delivered and Alex, which was manager last night when the problem occurred!”
- “Received wrong order”
- “Received the wrong order”
Account Question:
- “Want to access account as a former employee”
- “I can not get my chipotle reward account”
- “Account”
Employment Question:
- “I haven't received my last paycheck”
- “W2 forms”
- “Payslips”
Activation/ Cancellation Question:
- “Need to cancel an order”
- “Cancel order”
- “Please cancel the order”
Request for Information Question:
- “Making a complaint concern”
- “The question to ask”
- “Question on your Roseburg store”
Cards Question:
- “My credit card was charged illegally”
- “Gift Card Issue”
- “Wrong email sent for e-gift card”
Website/ Application Question:
- “The store was close I made a order online”
- “I can't order online or app”
- “App”
Return/ Replace Question:
- “Replacement meal”
- “Exchanged 5,000 points for $20. Either missed or haven’t rec’d the email to cash in the $20. Would like another email w/code or get my 5,000 points back.”
- “Trying to get entree replaced for almost a week”
Other Question:
- “Was told they couldn't print me a receipt and the machine had been down a month. I need a receipt for business”
- “Disappointed customer regarding a store”
- “Very bad 2 meals”
About
Chipotle is a net of restaurants in the United States that works in the segment called fast-casual. This term means that such restaurants serve high quality food made of fresh, raw ingredients with the speed that doesn't make client to wait until his order will be on the table. Chipotle was one of pioneers in this sphere, created with the conception that the food can be served in quick and convenient way without bringing you "fast-food" experience. It uses sophisticated recipes and cooking techniques that make its dishes much richer that it can be expected. The first Chipotle restaurant was opened in 1993, and now this company has near 900 stores nationwide.
Chipotle is ranked 72 out of 591 in Fast Food category
USA
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