Chipotle Phone Numbers and Emails

Toll-Free Number:

  • (833) 506-0473
    Opt-out

Customer Service:

  • (303) 595-4000
    Web Site Security
  • (239) 458-3944

Media:

  • (833) 506-0473
    Opt-out

Chipotle Emails:

Accesibility
Business Customer Service
Supply Chain Support
customerservice@chipotle.com
General Info
Investors/ Franchasing
Development
Investors/ Franchising
Legal
Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

Chipotle Contact Information

Chipotle Website:

Chipotle Online Chat:

Corporate Office Address:

Chipotle Mexican Grill, Inc.
610 Newport Center Dr.
Newport Beach, California 92660
United States

Other Info (opening hours):

Additional Contact Numbers:

Delivery: 1-800-Chipotle

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Chipotle Rating Based on 1.1K Reviews

Rating details

2.0
more details
Customer service
Quality of Food
Product or Service Quality
Price Affordability

Rating stats

Rating trend

Summary of Chipotle Customer Service Calls

10.3K TOTAL
CALLS
01:24 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chipotle Customer Service?

Refund Question:

  • “Refund / management”
  • “Refund money”
  • “I want a refund”

Product/ Service Question:

  • “I found a bug in my food”
  • “Food issues”
  • “The app ordered me too much food”

Staff Question:

  • “Rude employee”
  • “Messed up order & rude costomer service”
  • “Poor service at restaurant and lack of food products”

Payments and Charges Question:

  • “My payment information was changed and it wasn't me”
  • “Overcharged”
  • “Fraudulent charges”

Shipping and Delivery Question:

  • “Wrong order and small portions”
  • “Haven't got paid”
  • “Did not receive refund”

Account Question:

  • “Hacked my account”
  • “Hacked account and charged $300”
  • “Someone used my account”

Activation/ Cancellation Question:

  • “Cancel my order”
  • “Need to cancel an order”
  • “Terminated”

Employment Question:

  • “Want my w2 form can you email them to me?”
  • “Paycheck”
  • “Proof of employment”

Request for Information Question:

  • “Upset about My meal”
  • “About a refund i never got”
  • “Complaint about a restaurant”

Cards Question:

  • “Employee pay card problem”
  • “Fraud on my card”
  • “Gift Card Issue”

Website/ Application Question:

  • “Website”
  • “The store was close I made a order online”
  • “After placing and paying for order online, the restaurant was closed during normal business hours”

Return/ Replace Question:

  • “Stolen money and won't return my calls”
  • “Email about changing my email address”
  • “Tax return”

Other Question:

  • “Get confiscated”
  • “Complaint !”
  • “My order is completely wrong this always happens”

About

Chipotle Delivery Policy
To read more: https://www.chipotle.com/delivery
Chipotle Terms of Service
To read more: http://www.chipotle.com/terms
Chipotle Privacy Policy
To read more: https://www.chipotle.com/privacy-policy
Top Chipotle Services

Customer Care, Manager, Delivery Service

Top Chipotle Products

Meal Bowl, Burrito, Burrito Meal Bowl

Chipotle Pros and Cons

Pros: Food, Good food, Good food when you get all of your order, Normally chipotle food is fantastic warm and great portions, Location

Cons: Customer service, Bad management, Worst customer experience, Service, Staff and the customer services

Related Companies

ShopHouse

Summary

Chipotle is a net of restaurants in the United States that works in the segment called fast-casual. This term means that such restaurants serve high quality food made of fresh, raw ingredients with the speed that doesn't make client to wait until his order will be on the table. Chipotle was one of pioneers in this sphere, created with the conception that the food can be served in quick and convenient way without bringing you "fast-food" experience. It uses sophisticated recipes and cooking techniques that make its dishes much richer that it can be expected. The first Chipotle restaurant was opened in 1993, and now this company has near 900 stores nationwide.

Chipotle reviews and complaints

Chipotle is ranked 77 out of 692 in Fast Food category

Area Served

USA

Payment Methods

MasterCardVISAAmerican Express

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