I came in to a Chipotle restaurant at 9:30 to get a bowl to go which is enough time considering it takes maybe 5 minutes max with no line. When I walked in the lady who was creating the bowls and burritos groaned, rolled her eyes, and proceeded to be very rude to not only me but my friend.
We apologized and felt awkward and asked each other if we should leave but we decided to stay because we were so hungry.
When we ordered she gave us the smallest portion sizes she could and then charged me for double steak when i just got one scoop! I told her I didnt order double steak and she scoffed and then replied “my bad” in a harsh tone and still charged me!!
Product or Service Mentioned: Chipotle Customer Care.
Reason of review: Order processing issue.