filters
State:
Show
City:
Show
Product:
Show
to make a long story short, the employee got upset with me because she ran out of corn with my order and i asked if she could add more to my bowl, she got pissed with me because she had to go get more corn!! ( there were others in line also) she got the corn and she...
Read more
Company wrote 0 public responses to the review from Dec 06.
#1416551
Reply to reviews
Show

Chipotle - Refund

Yes Email Response or no phone response
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 21.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1405249
Reply to reviews
St Paul MN Stand by your employees in the future and you won't lose customers like myself and also discourage conduct that makes me feel unsafe in your restaurant. Good luck in the future cause you won't be seeing me! St Paul MN Stand by your employees in the future...
Read more
Company wrote 0 public responses to the review from Nov 19.
#1403915
Reply to reviews
Show

Chipotle - Complaints

All the employees were eating past time store was supposed to open then once they did open 5 min late they were not ready at all so we had to wait more once we got in and then the beans looked like they had been sitting out for a long time and they were very cheap about how much meat and stuff they put on our food just horrible service
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 15.
2.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
#1400945
Reply to reviews
Cashier charged steak instead of chicken. When I brought it to her attention. She says you told me steak. When ? I replied. Normally they see what you ordered. Not ask. She tells the manager on duty the same thing. I tell him first I never said steak. Second her...
Read more
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 14.
1.8
#1400701
Reply to reviews
I was on hold and then disconnected because the message said nobody was available to speak with me.
Read more
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 30.
CapableHermitCrab563
CapableHermitCrab563

I was charged twice for my order due to asking if the online order was credited to my schools gindraoser night. The cashier so there is no way to do that and said sorry. I ask...

#1391374
Reply to reviews
Chipotle - Full refund
I went to one of your locations on Saturday in Colleyville Texas, I bought a bowl I gave her my card to pay and I notice she slided twice and said it didn’t go thru so I said ok and I gave her cash. She gave me my change back and put my receipt in the bad today when I...
Read more
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 16.
Anonymous
Anonymous

Just contact your bank, it’s not that hard

Anonymous
Anonymous

You need to go speak to a manager in person and/or contest charges with bank.

#1383253
Reply to reviews
Show

Chipotle - No food

I put in a delivery order at 5:45PM it’s now 8:15PM and I don’t have the food. No chipotle around me has received the order but the money has been taken out of my account.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 15.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1382588
Reply to reviews
Show

Chipotle - The Rude Black Cook

The so called cook was very rude and wouldnt even give us a togo lid when we were done eating...it was 8:15pm... It was the skinny black *** guy....
Company wrote 0 private or public responses to the review from Oct 14.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Product or Service Quality
Quality of Food
Staff
#1381686
Reply to reviews

Contact Chipotle

Mailing Address:
Chipotle Mexican Grill, Inc.
1401 Wynkoop St., Ste. 500
Denver, Colorado 80202
United States
Phone:
(303) 595-4000
More

Chipotle Products and Services

Show

Chipotle - Wrong order, ignored complaint

I ordered a burrito from chipotle delivery and they gave me a bowl. Sent a message through their system to ask for refund or reorder but Loomstate answered back saying I hadn't included the correct email even though I clearly had. Highly disappointed .
Company wrote 0 private or public responses to the review from Oct 08.
3.1
Details
Customer service
Delivery Service
Diversity of Products or Services
Price Affordability
Quality of Food
Value for money
Website
#1376010
Reply to reviews